Spektrix status: Cards not storing on Spektrix Payments

We're aware that for organisations using Spektrix Payments, the stored card function is currently not working. When trying to store a card, you may see the message “Card is currently processing and will be ready for use shortly”. This has been happening since 8pm UTC on Tues 14 Oct. Payments themselves should be going thorough fine on all channels, it is only the storing of the card that is currently not working. We're investigating the issue and will update here with any further information soon.

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