Detected Sep 24, 2026, 5:30 AM
Significance
HighChange Type
Incident
AI Confidence
100%
Slack resolved an incident where users experienced delays or failures in channel operations and message loading due to increased load on the bychan keyspace. The issue was resolved by rolling back a recent change.
This issue is now resolved for all users.Current status and recent actions taken: We've completed rolling back the change to address the issue impacting core Slack functionality, including launching Slack, sending messages, loading threads, and other related actions. Scope: All Slack enterprise customers.Previous impact to end users: Users experienced issues with channel-related operations, including delays or failures when loading channels or retrieving channel membership lists. We apologize for any disruptions to your day.