Significance
MediumChange Type
Incident
AI Confidence
100%
Since around 11:30 UTC, new reservations, modifications and cancellations from Booking.com are not reaching Mews. This is caused by an outage of Booking.com’s Reservations API, which Booking.com has confirmed on their connectivity status page. Other channels and updates from Mews to Booking.com (availability, rates and restrictions) are not affected. Reservations are not lost. Booking.com will resend them once their service recovers, and they will be created in Mews automatically. Until then, please check the Booking.com Extranet for new bookings to avoid overbookings. We’ll post an update when Booking.com restores service.
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