Kore

Kore status: Kore.ai {Artemis} v1.8.1.01 PROD deployment - [15-OCT-2026]- US Region

This is to inform our ARTEMIS users that we will be deploying v1.8.1.01 PROD Release during this time. During this maintenance window, if you observe any sporadic issues, please refer to our <a href="https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797">Release Community Guidance </a> for additional information. We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.

Kore status: Agent Platform - Service Degradation on US SaaS Region

Users on the US SaaS region may experience Intermittent failures when opening or executing tools within Agent V1 workspaces. We are currently investigating reports of degraded performance affecting tool access on the Agent Platform (US SaaS). Our engineering team is actively working to restore full operational capability. Further updates will be published as soon as available.

Kore status: Kore.ai {Artemis} v1.8.1 PROD deployment - [15-OCT-2026]- US, UAE, IND and DE

This is to inform our ARTEMIS users that we will be deploying v1.8.1 PROD Release during this time. During this maintenance window, if you observe any sporadic issues, please refer to our <a href="https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797">Release Community Guidance </a> for additional information. We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.

Kore status: Scheduled Downtime for Maintenance: Upgrade to enable End-to-End Encryption (TLS) - KSA Region

We will be undergoing scheduled maintenance during this time.

Kore status: [v11.29.0 HF] AI4Service Urgent fix - XO11 - UAE Region [13-OCT-2026]

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Kore status: AI4 Service Search AI (XO-11) 11.29.0 Critical Hotfix in the US Region - 13-OCT-2026

We are applying an urgent Hotfix on AI4 Service Search AI (XO-11) -11.29.0 the US region at this time. You can still continue using our services as usual. This communication serves as a general note to our customers. Search : A fix is being deployed to address the needsFileParsing Logic for Decoupled Sources During Chunk Extraction During the maintenance schedule in case you observe sporadic issues, please refer to our <a href="https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797">Community Guidance </a> for more details.

Kore status: Experiencing an outage on our UAE Instance with XO10 and XO11

We are currently investigating the issue.

Kore status: Kore.ai {Artemis} v1.8.0 PROD deployment - [11-OCT-2026]

The scheduled maintenance has been completed.

Kore status: Kore.ai {Artemis} v1.8.0 PROD deployment - [11-OCT-2026]

The scheduled maintenance has been completed.