FCC Moves to Address Offshore Call Centers and Foreign Robocalls
FCC proposes rules to combat robocall scams originating from abroad, focusing on offshore call centers and improving customer service.
On March 5, the Federal Communications Commission (FCC) released a Notice of Proposed Rulemaking (NPRM) that the commission plans to vote on during its March 26 Open Commission Meeting. The proposal seeks to address offshore call centers, with a particular focus on improving customer service and combating robocall scams originating from abroad. Notably, the proposed rules would apply to providers of telecommunications services, commercial mobile radio services (CMRS), interconnected VoIP... By: Brownstein Hyatt Farber Schreck